Frequently Asked Questions About Psymplicity​

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Whether you’re seeking mental health support for the first time or switching to Psymplicity for your ongoing care or second opinions, you may have some questions about the way we operate and the treatments we offer. Hopefully, you will find all the information you need below. If not, feel free to give our friendly and highly-trained medical secretaries a call.

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Wondering how to book your first appointment and where it’s going to take place? Find your answers in this section.

What can you expect from your treatment and how do you know which therapist to see? We explain everything, including our practitioners’ qualifications.

Find out more about our fees and payment

Booking an appointment

Booking your first appointment with a new therapist can be daunting, which is why we make it as easy as possible for you. You can use our Book an Appointment page to schedule an initial consultation, or call us on 02071180407

To check availability live, access the booking calendar for our clinicians directly through this page.

Reiew appointments can be booked here.

Currently all appointments take place via Zoom.

Online sessions can take place from the comfort of your own home. We recommend finding a private, quiet place where you can safely talk to your practitioner through video chat. The online sessions are no different from in-person: you will receive the same quality of care and support you would in our clinic.

Book an online psychiatry appointment

Book an assessment and diagnosis appointment with a specialist psychiatrist or psychologist.
Prefer to pay in flexible instalments? We also offer payment plans.

Call us today to find out if Psymplicity is right for you.


My psychiatry treatment plan

If you’re receiving mental health care for the first time and don’t know which type of specialist you should see first to start your journey, we will recommend that you see one of our Consultant psychiatrists first. As a qualified medical doctor, a psychiatrist will be able to assess your condition taking the whole spectrum of physical health into consideration. They will complete a full assessment and diagnosis for you and can even offer immediate medication if required.

If you think a psychiatric assessment isn’t necessary, you can seek an initial assessment and ongoing treatment from a psychologist, psychotherapist or another type of therapist instead. You may want to refer to our Meet The Team page to better understand what each of them can support you with and their specific approaches to therapy.

We always want to make sure you are receiving the correct treatment plan for your personal symptoms and diagnosis, whether that’s through psychotherapy, psychology or another of our services. If at any time you feel unsure about your treatment plan, or one of our therapists feels that you would benefit from a different type of treatment, you can contact us to have things changed, no matter what your condition. You can rest assured that you are always in good hands – making sure you have the right treatment and tools to get better is our main priority.

Every practitioner working at Psymplicity Healthcare has trained to the highest standards and has had many years of experience successfully working with patients both in and outside the private healthcare setting. You can visit our Meet The Team page to read more about our practitioners and their academic backgrounds.

Psymplicity Healthcare offers bespoke, holistic treatment plans specific to your unique symptoms and circumstances. No two treatment plans are the same — your practitioner will work according to your specific needs and goals.

Many treatment plans will involve the introduction of medication, as well as the use of CBT exercises to challenge pre-existing biases and concepts. Your therapist will decide which treatment is most suitable for you depending on the severity of your symptoms and your diagnosis.

Every treatment is unique in its objectives and duration. Our holistic approach focuses on creating a treatment plan tailored to your needs. Your therapist will set out goals at the beginning of your journey and together, you will review your progress and make changes if needed.

A few weeks could be enough for you to learn how to manage your symptoms and get control of your life. However, it can happen that your treatment plan takes longer than expected. That is part of the process and shouldn’t discourage you. No matter how long it will take, your practitioner will be there to offer you support and guide you through your journey to a happier life.

Private insurance partners

Our practitioners are registered with


We offer a variety of assessment and treatment packages at Psymplicity. You can learn more about this by visiting our Latest prices page.

Fees will depend on the type of treatment you’re receiving, if you need any follow-up assessment and/or private prescriptions.
You can find more information about our fees and costs on our Fees page, including our payment terms and cancellation policy.

Do you need support managing your mental health symptoms so that they stop dominating your life?

Get in touch today to book a no-obligation call with one of our medical secretaries. Call us on 02071180407 or click the button below.