Frequently Asked Questions About Psymplicity
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Whether you’re seeking mental health support for the first time or switching to Psymplicity for your ongoing care or second opinions, you may have some questions about the way we operate and the treatments we offer. Hopefully, you will find all the information you need below. If not, feel free to give our friendly and highly-trained medical secretaries a call.
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Wondering how to book your first appointment and where it’s going to take place? Find your answers in this section.
What can you expect from your treatment and how do you know which therapist to see? We explain everything, including our practitioners’ qualifications.
Find out more about the payment plans we offer, if you’re eligible and how we calculate our fees.
Booking an online or in-person therapy appointment
Booking your first appointment with a new therapist can be daunting, which is why we make it as easy as possible for you. You can use our Book an Appointment page to schedule an initial consultation, or call us Monday to Friday from 9am to 6pm on 02031313277.
Our London-based psychiatry clinic operates Monday to Friday 9am – 6pm, with same-day or next-day appointments often available. Simply call us on 02071180407 to find the next available appointment that suits you, or wait for us to contact you if you’ve filled in the Book an Appointment form.
We do our best to ensure you receive an appointment as soon as possible. However, we understand you may be experiencing high levels of distress that need immediate support. That’s why a member of our senior team is on call from 9am to 6pm Monday to Friday, and very urgent calls can be patched through to our senior team, both overnight and at the weekend, via 02031314905.
Currently, due to COVID-19 restrictions, we’re only offering online appointments and are not able to see patients in-person. However, as soon as restrictions lift, we will offer in-person appointments for all our new and existing patients.
Online therapy can take place from the comfort of your own home. We recommend finding a private, quiet place where you can safely talk to your practitioner through video chat. The online sessions are no different from in-person: you will receive the same quality of care and support you would in our clinic.
Book an online psychiatry appointment
Book an assessment and diagnosis appointment with a specialist psychiatrist or psychologist.
Prefer to pay in flexible instalments? We also offer payment plans.
Call us today to find out if Psymplicity is right for you.
My psychiatry treatment plan
If you’re receiving mental health care for the first time and don’t know which type of specialist you should see first to start your journey, we will recommend that you see one of our Consultant psychiatrists first. As a qualified medical doctor, a psychiatrist will be able to assess your condition taking the whole spectrum of physical health into consideration. They will complete a full assessment and diagnosis for you and can even offer immediate medication if required.
If you think a psychiatric assessment isn’t necessary, you can seek an initial assessment and ongoing treatment from a psychologist, psychotherapist or another type of therapist instead. You may want to refer to our Meet The Team page to better understand what each of them can support you with and their specific approaches to therapy.
We always want to make sure you are receiving the correct treatment plan for your personal symptoms and diagnosis, whether that’s through psychotherapy, psychology or another of our services. If at any time you feel unsure about your treatment plan, or one of our therapists feels that you would benefit from a different type of treatment, you can contact us to have things changed, no matter what your condition. You can rest assured that you are always in good hands – making sure you have the right treatment and tools to get better is our main priority.
Every practitioner working at Psymplicity Healthcare has trained to the highest standards and has had many years of experience successfully working with patients both in and outside the private healthcare setting. You can visit our Meet The Team page to read more about our practitioners and their academic backgrounds.
Psymplicity Healthcare offers bespoke, holistic treatment plans specific to your unique symptoms and circumstances. No two treatment plans are the same — your practitioner will work according to your specific needs and goals.
Many treatment plans will involve the introduction of medication, as well as the use of CBT exercises to challenge pre-existing biases and concepts. Your therapist will decide which treatment is most suitable for you depending on the severity of your symptoms and your diagnosis.
Every treatment is unique in its objectives and duration. Our holistic approach focuses on creating a treatment plan tailored to your needs. Your therapist will set out goals at the beginning of your journey and together, you will review your progress and make changes if needed.
A few weeks could be enough for you to learn how to manage your symptoms and get control of your life. However, it can happen that your treatment plan takes longer than expected. That is part of the process and shouldn’t discourage you. No matter how long it will take, your therapist will be there to offer you support and guide you through your journey to a happier life.
Private insurance partners
Our practitioners are registered with
Payment plans
We offer a variety of assessment and treatment packages at Psymplicity. You can learn more about this by visiting our Fees page.
Fees will depend on the type of treatment you’re receiving, if you need any follow-up assessment and/or private prescriptions.
You can find more information about our fees and costs on our Fees page, including our payment terms and cancellation policy.
We understand the cost of mental health can be overwhelming, but we believe everyone deserves the best mental health care despite their economic situation. That’s why we offer various payment plans including Payl8r Finance.
Yes, we do offer payment plans through Payl8r Finance.
With Payl8r Finance you can spread the cost of your treatment over a time period that best suits you. They offer an interest-free rate if you repay the amount within 30 days and you can easily calculate the cost through our calculator.
To be eligible for Payl8r Finance, you must:
- Have no CCJs within the last 3 years
- Have no accounts in default
- Be a UK resident
- Have online banking
- Have a regular source of income
Finance is also subject to your ability to repay the loan.
Find out more on our Payl8r Finance page, including how to calculate your payment plan. However, if this doesn’t sound right for you, please speak to one of our team directly who can help to assist you.
Do you need support managing your mental health symptoms so that they stop dominating your life?
