Order a repeat prescription

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Order a repeat prescription

In order to ensure we provide you with the best service possible please read through the following helpful tips and guidance to ensure that we can meet your expectations for ordering and receiving your repeat prescription:

Receiving your prescription

Our delivery partner strives to ensure you receive your prescription as quickly as possible, When you place an order for a repeat prescription you will have the option to either have the prescription delivered to a pharmacy of your choice or to use a pharmacy delivery service. Please indicate your preference when filling out the form.

Please allow 7-10 working days from receipt of your request  for the prescription to be issued. There may be an additional delay based on your chosen delivery method. Some medications may only be re-prescribed after a review appointment with your doctor. If this is the case, we will ask you to attend a review before issuing your prescription. As we include the cost of prescription in our follow-up appointment cost, we will remove the fee you’ve already paid from your appointment balance.

Controlled medications

Special requirements apply to prescribing controlled medications. Controlled medications cannot be issued by a pharmacy without receiving a hard copy of your prescription. If you are running low on your controlled medication, please get in touch as soon as possible to avoid delay in receiving your prescription.

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Have a question?

Need support from our team?
Call us on 02071180407 or fill in the form below and a member of our team will get back to you.

Please note: This form is for general enquiries only. To request a prescription, please click the “order repeat prescription” button above. You will be redirected to our secure prescription request form after making payment.